Hotel Policies
Learn more about our hotel policies and guarantees to make the most of your stay at Hotel Felix.
Urban Fee
Hotel Felix Chicago is all about reimagining the urban experience. Starting July 1st, 2023, a daily urban fee of $26.00 plus tax will be added to all reservations in addition to your current nightly rate. Our Urban Fee allows us to ensure that we are providing the best accommodation for our valued guests.
The benefits of this service include:
• Coffee or Tea Service in our Cafe every morning
• A Daily Selection of Infused Waters in the Lobby
• Hi-Speed Wi-Fi
• Access to Fitness Center
• Access to Business Center, Printing, Faxing
• Local Phone Calls
• 24-Hour Concierge Service
• Pre-Arrival Luggage Storage
Debit Card Users
A minimum pre-authorization of $100.00 will be placed on your card at check-in to account for any incidental charges you may incur including but not limited to: parking and food and beverage charges, and Urban Fees. Funds will be held as a ‘pending charge’ and will be unavailable to you. Any unused funds are reversed back to your bank institution within 7-10 business days after check-out, depending on your banking institution.
We DO NOT accept Cash Deposits.
Early/Late Requests
CHECK IN: 3:00PM
Early check-in fee may apply before 2pm, based on hotel availability at time of check in, and a full night’s rate if guests arrive before 7am.
Pre-arrival luggage storage is available with our front desk team at no cost for guests that have red-eye flights.
CHECK OUT: 12:00PM (Noon)
Late check out fee is $30 after 1pm, and a full night’s rate if guests stay after 3pm
Luggage storage is available with our front desk team for a fee of $5.00 per bag plus tax.
Parking
Self-Parking facilities are available around the hotel. The nearest self-parking facility is at 671 North Clark Street. Self-parking spots are not guaranteed due to limited parking spaces.
We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservations app. To reserve your parking spot, visit the SpotHero Parking Page and book a spot with rates up to 50% off drive-up.
Valet parking is also available for $74 per night, with unlimited in and out privileges, and 24/7 access.
Dog Policy
We love our furry little friends! For those traveling with Dogs under 50lbs, we charge an additional non-refundable pet fee, per stay ($100.00), as well as ask you to sign a “pet parent” agreement for the duration of your stay. Please contact us when booking to secure a pet-friendly room. Emotional Support Animals are not exempt from the pet fee.
Smoking Policy
Hotel Felix is a non-smoking hotel. Guests who smoke in their room, and/or show any indication that smoking has occurred, including heavy residual odors in their room, will be charged a $200 cleaning fee. A smoking area is provided outside the hotel. For more information, see the Smoke-free Illinois Act.
Age Requirement
Guests must be 21 years of age or older to check into the hotel. Valid identification will be needed at the time of check in.
Mail/Package storage
We are happy to accept packages and mail on your behalf prior to your arrival. Please ensure the name on all parcels matches the name on the guest’s current reservation. Hotel Felix will refuse any parcels for departed guests or non-registered guests. Any unclaimed parcels will be returned to sender.
Day of Arrival: Complementary
1+ Day Prior to Arrival: $5.00 per package per day
Post-Departure: Not Available
Luggage Storage
Pre-Arrival Storage: Complementary
Post- Departure Storage: $5.00 per bag
1+ Day Post-Departure: $10.00 per bag per day